Empower Your Customer Facing Team
Gain practical training in de-escalation and situational awareness to ensure safety and security in all environments.
About Sheepdog Consulting
Our expertise in training and consulting services benchmarks industry standards.
We provide tailored training programs that focus on crucial customer service skills like de-escalation and situational awareness. The Sheepdog mentality about protecting the flock comes naturally to some, but the tenants of the mentality can be shared and taught to ensure a safe environment for staff and clients.
With a commitment to quality, we elevate the operational readiness of customer facing teams. Led by the Director Brennan Huggett with almost 20 years experience in high risk security, policing, and the military who has worked in municipal, federal, and private sectors. His direct experience in disarming an active shooter to being involved in hundreds of fights, stabbings, machete attacks, and many first aid emergencies was the core experience that Brennan used to develop training for other parties to be better prepared and confident in dealing with difficult and/or violent situations.
Our Core Services
Explore our specialized offerings designed to enhance client facing teams capabilities in dealing with difficult clients up and to violent confrontations.
De-escalation Training
Comprehensive training programs aimed at conflict resolution and prevention ensuring your teams are prepared to handle any situation.
Situational Awareness Training
Sharpen observational skills for effective threat identification and management to protect staff, clients, and liability of the business and management.
Consulting Services
Expert advice for security companies or customer facing businesses to enhance their operational frameworks through best practices, policies, procedures, risk management, business contiunuity, and training plans.
Customized Workshops
Tailored sessions to meet the unique needs of various client facing environments. This can be in response to an incident or simply tailored to a specific need.